Q Stakeholder Communications Management Plan Overview This assignment requires you to consider your previous work in understanding and documenting the needs of project stakeholders to develop a stakeholder communications management plan. The plan should demonstrate an understanding of communication models, needs analysis, management process, and communication tools and techniques. It should consider stakeholder's engagement requirements and other information sharing enhancements that might be appropriate to the project. Preparation Review the CapraTek activities in this unit's second study as needed for information helpful in completing this assignment. Directions Review the CapraTek activities as necessary for information required to complete this assignment. Create a stakeholder communications management plan that effectively defines how communications will be conducted and controlled to serve stakeholders associated with the impending launch of the Alfred! 2.0 software upgrade. The plan should be suitable for presentation to management and meet the needs your boss with regard to the project stakeholders identified in your Unit 4 assignment. It should include and consider the work you completed in earlier assignments and contain the following elements: • Executive summary. (Include a brief description of the communications model that you intend to use and why it appropriate for the plan.) • Stakeholder registry. (Updated from the Unit 2 assignment.) • Stakeholder communications requirements document. (Updated from the Unit 4 assignment.) • Communications flow chart. (Create using Microsoft Visio or another appropriate graphics tool.) The chart should depict how the communication flows among the stakeholders. • A description of the escalation process for resolving any communication-based conflicts or issues. • Communication control and monitoring process. In addition, for each stakeholder, provide: • A description of what information will be communicated with other stakeholders. • How the information will be communicated—in meetings, e-mail, telephone, web portal, et cetera. • Communications activities schedule that covers from now until product launch. Submission Requirements Your paper should meet the following requirements: • Length: 10–12 double-spaced pages. • References: A minimum of three supporting references. • APA format: Resources and citations should follow current APA style. • Font and font size: Times New Roman 12 point. Executive Summary
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